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Customer Retention Strategies Every Salon Owner Should Know
Introduction In the highly competitive salon industry, customer retention is crucial for the success and growth of a salon business. It is not enough to attract new customers; it is equally important to retain existing ones. According to a study by Frederick Reichheld of Bain & Company, increasing customer retention rates by just 5% can…
Maximizing Profitability: Strategies for Fairly Compensating Your Salon Team
Introduction Fair compensation is a crucial aspect of running a successful salon business. It not only ensures that your employees are satisfied and motivated, but it also plays a significant role in attracting and retaining top talent. In the competitive salon industry, where skilled professionals are in high demand, offering fair compensation can give your…